3 of 5 Top Prepaid Ratings Go to TracFone, Straight Talk and Net10

JFB · Dec 15, 2011

TRACFONE TAKES THREE OF THE FIVE TOP CONSUMER REPORT MAGAZINE SLOTS FOR NO-CONTRACT CELL PHONE SERVICE

*Press Release*

TracFone Earns #1 Prepaid Rating, Straight Talk is #2; Customer Satisfaction for TracFone Brands Higher Than That For Verizon, Sprint, T-Mobile and AT&T.

MIAMI, FL. – December 15, 2011 -- America’s Number 1 no-contract cell phone provider, TracFone Wireless, Inc., is far and away the highest rated prepaid cell phone service provider in the new January 2012 issue of Consumer Reports magazine.

In the “Cell Phone Service Overall” ratings in the prepaid category, TracFone is scored by Consumer Reports #1 at 82 percent consumer satisfaction, Straight Talk is #2 at 78 percent, and Net10 is #5 at 75 percent. By comparison, the major contract-based cell phone providers Verizon Wireless, Sprint, T-Mobile and AT&T all scored worse on consumer satisfaction.

TracFone officials said that they are delighted by this new evidence from the respected Consumer Reports organization that no-contract cell phone service is the way to go for smart consumers.

One TracFone official noted that if there is one thing Consumer Reports might have done differently it would have been to add switching to prepaid wireless as one of the major cost-saving recommendations for consumers.

The TracFone spokesperson noted that if a TracFone, Straight Talk or Net10 customer is happier than a contract-based cell phone consumer who is paying two or three times more for the same service and also facing a hefty contract cancellation fee, then there is no logical reason for most phone consumers to rule out the no-contract option.

The full text of the Consumer Reports article is available online at http://www.consumerreports.org. The magazine’s findings were based on a survey of more than 66,000 ConsumerReports.org subscribers.

For more information about TracFone cell phone choices, go to tracfone.com , StraightTalk.com , and Net10.com on the Web.

TracFone Wireless, America's prepaid wireless leader, is a subsidiary of América Móvil, a company with more wireless customers than AT&T and Verizon combined.
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Telekom · Dec 17, 2011

JFB said: ↑

TRACFONE TAKES THREE OF THE FIVE TOP CONSUMER REPORT MAGAZINE SLOTS FOR NO-CONTRACT CELL PHONE SERVICE

*Press Release*
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Strange that TracFone should have such high ratings considering that in most forums that I've read people say that they have an absolute horrible time with TF's customer service.

budney · Dec 17, 2011

I would bet most who were polled barely use their phone, emergencies or "I am ok" calls.

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EdwardP · Jun 16, 2012

Telekom said: ↑

Strange that TracFone should have such high ratings considering that in most forums that I've read people say that they have an absolute horrible time with TF's customer service.
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As much as I respect Consumer Reports, I find it hard to believe that the average TracFone user, subscribes to their web site or magazine...

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3 of 5 Top Prepaid Ratings Go to TracFone, Straight Talk and Net10

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